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Job Details
| Job Title: |
Desktop Support Specialist
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| Location: |
Cadillac, MI
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| Overview: |
Provides technical assistance to information
systems users. Responds to questions and
resolves problems for users in person, via
telephone or from remote location. Provides
assistance concerning use of business systems,
including computer hardware, software and
operating systems. Confers with management,
staff and users to establish requirements for
information systems.
Develops training materials and procedures and
trains users in proper use of information
systems.
Sets up equipment for use, performing applicable
tests to ensure all systems are in working order
for designated users.
Maintains record of daily data communication
transactions, problems and remedial action
taken, and installation activities.
Reads technical manuals, converses with users,
and conducts computer diagnostics to investigate
and resolve problems and provide technical
assistance and support.
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Education/
Experience: |
Technical and analytical skills as typically
evidenced by completion of an associates degree.
Knowledge of the practical application of
engineering science and technology, including
applying principles, techniques, procedures, and
equipment to the design and production of
various goods and services.
Knowledge of circuit boards, processors, chips,
electronic equipment, and computer hardware and
software, including applications and programming
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General
Comments: |
Performs such individual assignments as
supervisors and superiors may direct; ensures
adequate and continuous controls are exercised
over all assigned activities affecting quality;
establishes and maintains effective work
relationships within the department, the
Corporation and the community; and maintains the
professional competence, knowledge and skill
necessary for the satisfactory performance of
all assigned responsibilities.
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AAR CORP uses E-Verify for employment verification. AAR CORP will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Click here for more information on e-verify
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AAR CORP utiliza E-Verify. AAR CORP proporcionará a la Administración del Seguro Social (SSA), y si es necesario, al Departamento de Seguridad Nacional (DHS), información obtenida del Formulario I-9 correspondiente a cada empleado recién contratado con el propósito de confirmar la autorización de trabajo.
Click para obtener mas information de e-verify
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Apply To This Job.
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AAR is an equal opportunity employer.
Certain AAR job assignments or facilities may require proof of US Citizenship and the ability to qualify for, and maintain, applicable US Defense Security Service Clearances.
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